Privacy Policy

Last updated: June 2026

Rootwire LLC (“Rootwire,” “we,” “us”) respects your privacy. This policy explains what we collect, why, and the choices you have.

Information we collect

  • Information you provide — name, email, shipping address, and order details when you make a purchase or contact us. Payment is processed by our payment provider; we do not store full card numbers.
  • Information collected automatically — basic device and usage data (such as pages visited) through cookies and analytics, used to operate and improve the site.

How we use your information

  • To process and fulfill orders and provide customer support.
  • To send order updates and, with your consent, occasional updates.
  • To operate, secure, and improve the website.
  • To comply with legal obligations.

Sharing

We share information only with service providers who help us run the business — hosting, our commerce/checkout platform, payment processing, shipping, and analytics — and only as needed to provide those services. We may also disclose information when required by law. We do not sell your personal information.

Cookies

We use cookies to keep the site working, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some may affect site functionality.

Your choices & rights

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing emails at any time. To make a request, email ginos@root-wire.com. Depending on where you live, additional rights may apply.

Data retention & security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Children

Our site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time; the “last updated” date above reflects the latest revision.

Contact

Questions about this policy? Email ginos@root-wire.com.